General

Find answers to common questions about our services, procedures, and policies. This section provides general information to help you understand and navigate your healthcare journey to India from Bangladesh.

Frequently Asked Questions

Can I do the registration on Sunday?

You can do the registration any day of the week except sunday.

Can I see doctors in the evening?

It depends on doctors availability. Please connect with us on WhatsApp +880 1329-672100. We may need some information to check with the relevant team and get back to you with an update.

Can you help to choose a doctor for me?

Sure. Please connect with us on WhatsApp. We will organise your doctor appointment to be booked based on your medical reports and travel plans. Please WhatsApp us on +880 1329-672100.

Can you please help me collect reports from Apollo?

Please WhatsApp us on +880 1329-672100. We might need some specific info to validate your request and will coordinate with the relevant department to help you with the request.

Do I have to do the registration every time I visit Apollo?

Registration is required for the 1st time you visit Apollo. You don't need to do the registration again on your next visits

How many days is required to do a health check?

It is recommended to keep 3 days for Health Check:

Day 1 - Tests/Investigations. Will start with fasting sugar. So you need to be fasting from the previous night.

Day 2 - By mid day, most tests would be completed. If all the reports are already available, you might have the review consultation in end of 2nd day.

Day 3 - if there are any delays in reports to be made available.

If you have any questions, please WhatsApp on +8801329672100.

I am an old patient of Apollo Chennai. This time I would like to go to Kolkata Apollo. Do I have to do the registration again?

You can use the same UHID once you do the registration at one branch of Apollo.

I lost my medical records of Apollo. Can you help me to get my documents?

Your medical records are very confidential documents. Share your registration number (UHID) and email address with us. We will check with the concern department and let you know. Contact with us on WhatsApp +8801329672100.